Welcome to Henza Jewellery. By accessing our website or placing an order, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.
By using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, along with our Privacy Policy.
We strive to ensure that all jewellery descriptions, images, prices, and specifications are accurate. However, slight variations in colour, size, or finish may occur due to photography and handcrafted production.
All prices are displayed in the applicable currency and are subject to change without prior notice. Payments must be completed through our approved secure payment methods.
Delivery times are estimated and may vary depending on location, courier services, or unforeseen circumstances. We are not responsible for delays beyond our control.
Returns and exchanges are accepted according to our Return Policy. Items must be unused, in their original packaging, and returned within the specified return period.
Eligible jewellery products include a manufacturing warranty covering workmanship defects. Damage caused by misuse, accidents, or improper care is not covered.
Customers are responsible for maintaining the confidentiality of their account credentials and for all activities performed through their account.
All website content, including logos, images, product designs, graphics, and text, is the property of Henza Jewellery and may not be copied or reproduced without written permission.
If you have any questions regarding these Terms & Conditions, please contact our customer support team. We will be happy to assist you.